Business call centre:

Telephoning that gets results

Cold calling is not dead! It just needs to be done professionally. That’s why we focus on real business results more than seconds shouted.

Deal Factory’s business call centre combines sales psychology, negotiation techniques and cutting-edge technology to ensure that every call goes towards the goal: to establish a relationship, to arrange a meeting, to close the deal.

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Main benefits of our call centre

We call in order to sell

Our callers are trained salespeople who know how to negotiate and sell over the phone. They don't read scripts, they have conversations.

No random experiments

We know that every contact has its value. That's why we call each number at least three times and use a smart outreach strategy, recording calls and analysing the output with the latest technology.

Team resilience and stamina

Our traders are working hard, but smart. With sensible limits and well-set processes, they stay motivated and efficient in the long term.

Data that has value

We evaluate everything on an ongoing basis to make sure we are moving in the right direction. Customer reactions, call performance and new business opportunities - we don't miss a thing.

Modern technology

We work with the most advanced call management and recording systems. We analyse calls to continuously improve the quality of communication.

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How does it work?

We'll find out what you need. We specialise in the B2B segment in particular, where we set up a targeted and effective sales process.

Agree on goals and metrics for success

Together we define the target group, the expected results and set clear KPIs that we will evaluate on an ongoing basis.

Prepare the database and set up the system

Don't you have your own contacts? We will develop a B2B database, select the appropriate numbers and technical call setup.

We create scripts and reporting

Each trader will receive a personalized script. We will set up the reporting so that you have a daily overview of the campaign performance.

Run calls and optimise performance

We make calls with the support of modern tools and analytics. Thanks to technology, we know exactly what's working and continuously fine-tune our strategy.

Why Choose Deal Factory?

years of experience with business telephoning

1300

satisfied clients from various industries

traders within Slovakia and abroad

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Satisfied clients are our best business card

See how our call centre has helped companies increase performance and win more business.

Thanks to Deal Factory, we have gained contacts to several new partners with whom we have been able to collaborate on our projects. We appreciate the professional communication and fast mediation.

Michal Berzák, Technology Director FGS Slovakia s.r.o.

Working with Deal Factory has brought us several new business contacts with potential collaboration. We appreciate the quick approach and commitment of the sales team.

Martin Kulhánek, Sales Director of IW Trend

With DealFactory we have managed to win several important clients. It took patience, but that's the way it goes in B2B sales. We were happy to pay the commission for the sale.

Ján Laurenčík, Senior Consultant, Basta Digital

With Deal Factory, we not only gained traders, but also a system. They have sophisticated processes, use AI and analytics, which has helped us better understand our sales data and scale the business faster.

Roman Igonda, CEO Coffee for Business

As a former Deal Factory employee, I can only recommend this job. It will teach you how to communicate professionally, work with targets and achieve real business results. In addition, you'll gain sales confidence, better negotiating skills and experience that you can use in your everyday life. If you're looking for a place to advance yourself personally and financially, Deal Factory is a great place to start.

Marek Frt'ala, Sales Manager Refresher

With Deal Factory traders, I appreciate the trading experience that made getting started with them easy. I also liked the speed with which they were able to perceive the needs of the market, the solutions and products available and the way we make contact with our clients. I also appreciate the good organization from Deal Factory that guides their salespeople to be motivated, efficient and satisfied.

Martin Guttman, CEO tuli